ALE® OVC® 4 - Service Disruption – UAE Region – Incident details

UAE experiencing major outage

Service Disruption – UAE Region

Identified
Major outage
Started 11 days ago

Affected

Network Management and Authentication Services

Major outage from 7:00 AM to 12:00 AM

UAE

Major outage from 7:00 AM to 12:00 AM

Updates
  • Update
    Update

    OmniVista Cirrus services in the UAE region remain unavailable. There are no new developments to report at this time.
    Network services (WiFi, LAN) continue to operate normally and are not affected.
    We will publish our next update as soon as there is a change in the situation.

  • Identified
    Identified

    OmniVista Cirrus services in the UAE region remain disrupted. We are continuing to work with our cloud infrastructure provider to restore service.
    Network services (WiFi, LAN) are not affected by this incident and will continue to operate normally without OmniVista.
    We appreciate your patience as we work to resolve this issue.

  • Investigating
    Investigating

    We are currently experiencing a service disruption affecting cloud services in our UAE region. Customers in this region may be unable to access their services. Our team is actively investigating and working with our cloud provider to restore service.

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